Assessing Change and Transformation in Higher Education: An Esential Task for Leaders

Abstract

An important responsibility of metropolitan university leaders is to provide compelling evidence that their institutions have the ability to change and to articulate how much change has occurred. This paper examines how institutions can develop that capacity and determine the extent to which institutions are different. It defines transformation, describes types of evidence, presents a framework for determining evidence, suggests strategies for collecting evidence, and identifies challenges to determining progress.